Last Updated: October 5, 2026

Iron Range Plumbing & Heating (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

Information We Collect

We may collect the following types of information:

• Personal identification information (name, email address, phone number, etc.)
• Business information relevant to the services we provide
• Usage data and analytics when you interact with our website
• Communication preferences and consent records

How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our services
• Communicate with you about appointments, orders, and service updates
• Send promotional messages (only with your explicit consent)
• Improve our website and customer experience
• Comply with legal obligations

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand where our visitors are coming from. Specifically, we may use:

• Essential cookies — required for the website to function properly (e.g., session management, form submissions).
• Analytics cookies — help us understand how visitors interact with our website (e.g., pages visited, time on site). We may use services such as Google Analytics for this purpose.
• Preference cookies — remember your settings and preferences to improve your experience on return visits.

You can control or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website. By continuing to use our website, you consent to our use of cookies as described in this policy.

SMS/Text Messaging Program

SMS Program Details

• Program Description: Iron Range Plumbing & Heating operates an SMS messaging program that sends both transactional/informational messages (appointment reminders, service updates, account alerts) and marketing/promotional messages (special offers, discounts, seasonal promotions) to customers who have provided express written consent.
• How to Opt In: You opt in by submitting your mobile phone number through the contact form on our website and checking the applicable consent checkbox(es). Consent is not a condition of purchasing any goods or services.
• Message Frequency: Message frequency may vary based on your interactions and the type of messages you have consented to receive. Typical frequency is up to 4 messages per month per program category, though this may vary.
• Message & Data Rates: Message and data rates may apply depending on your mobile carrier and plan. Iron Range Plumbing & Heating is not responsible for any messaging or data charges imposed by your carrier.
• Age Restriction: You must be 18 years of age or older to participate in this SMS program.
• Carrier Liability: Carriers are not liable for delayed or undelivered messages.
• How to Opt Out: Reply STOP to any message at any time to unsubscribe. You will receive a one-time confirmation and no further messages will be sent unless you re-subscribe.
• Help: Reply HELP to any message or contact us at marketing@ironrangeplumbing.com for assistance.

Important Notice Regarding SMS Data:

Iron Range Plumbing & Heating DOES NOT share, sell, rent, or otherwise disclose customer opt-in information, phone numbers, or SMS consent data with any affiliates or third parties for marketing purposes. Your SMS opt-in data and consent information is strictly confidential and is used solely for the purpose of delivering the messages you have consented to receive.

Data Protection

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications at any time
• Withdraw consent for SMS messaging by replying STOP

Third-Party Services

We may use third-party service providers to help us operate our business and website. These providers have access to your personal information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

• Email: marketing@ironrangeplumbing.com
• Phone: (218) 262-2315
• Address: 2205 1st Ave., Hibbing, MN, 55746, United States